Junior IT Support Technician

Summary:

Junior IT Support Technician role at a leading co-educational day school. Apply now for a 12-month fixed-term contract.

About the School:

Located on the border between North-East London and Essex, the school is committed to fostering a diverse, inclusive, and forward-thinking learning environment. It supports staff through ongoing professional development and a strong focus on student well-being and academic excellence.

The Opportunity:

We are seeking a Junior IT Support Technician to join our team and provide first-line technical support across the school. This role plays a key part in ensuring that all staff and students have access to reliable IT systems and services. The successful candidate will contribute to a dynamic and supportive working environment.

Key Responsibilities:

• Provide first-line IT support and technical administration to staff and students across the school.
• Troubleshoot and resolve hardware, software, and network issues in a timely manner.
• Assist with the deployment and maintenance of IT equipment and systems.
• Collaborate with senior IT staff to ensure smooth operation of the school’s technology infrastructure.
• Maintain accurate records of all support cases and system changes.
• Support the implementation of new IT initiatives and training programs.
• Ensure compliance with IT policies and procedures.
• Contribute to the school’s co-curricular and professional development activities.

Qualifications & Skills:

Required

• Relevant IT qualification or equivalent experience.
• Experience in providing first-line IT support in an educational setting.
• Strong problem-solving and communication skills.
• Proficiency in using common IT systems and software.
• Ability to work independently and as part of a team.

Preferred

• Experience with Microsoft 365 and Active Directory.
• Familiarity with network infrastructure and security protocols.
• Previous experience in a school or similar educational environment.
• Commitment to continuous professional development and training.

Compensation & Benefits:

• Competitive salary range of £26,500 to £27,000 per annum.
• Generous benefits package, including professional development support.
• 37.5 hours per week, with a 52-week working year.