Operations Team Lead Short Courses

Summary:

Operations Team Lead Short Courses job opportunity at a leading institution.

About the School:

The school is a leading educational institution committed to advancing education and fostering excellence in teaching and learning. It emphasizes innovation, pastoral care, and collaboration across sectors to create impactful learning experiences for students.

The Opportunity:

As the Operations Team Lead for Short Courses, you will oversee the delivery of high-quality short course programs, ensuring seamless operations and exceptional participant experiences. This role is ideal for someone who thrives in a dynamic, fast-paced environment and is passionate about educational events and hands-on delivery.

Key Responsibilities:

• Manage the day-to-day planning and delivery of short courses, including staffing, boarding, catering, and logistics.
• Serve as a Deputy Designated Safeguarding Lead, ensuring the safety and well-being of students and staff.
• Coordinate the planning and distribution of detailed schedules for all short courses.
• Support recruitment and allocation processes for Rowing Course participants.
• Assist with HR processes, including recruitment, onboarding, and scheduling of short course staff.
• Liaise with IT to ensure technology needs are met for students and staff.
• Maintain accurate records of student information and conduct post-course impact assessments.
• Provide 24/7 support for any operational issues during the short course program.
• Ensure compliance with health and safety standards.
• Develop and deliver staff briefing materials for short course activities.
• Coordinate student room allocations and collaborate with the Catering Department.

Qualifications & Skills:

Required

• Previous experience in a similar role within an educational establishment.
• Demonstrable experience of safeguarding procedures.
• Strong communication and teamwork skills.
• Intermediate level experience in Microsoft Office (Outlook, Word, Excel).
• Experience in recruitment and onboarding processes.
• Highly organised with the ability to prioritise multiple tasks.
• Excellent attention to detail and accuracy.
• Ability to maintain confidentiality and professionalism.
• Strong written and verbal communication skills.

Preferred

• Previous experience in a short courses environment.
• A positive and flexible approach to work.
• A ‘can-do’ attitude and self-motivation.

Compensation & Benefits:

• Competitive salary and pension contributions.
• Access to sport and leisure facilities at discounted rates.
• Enhanced maternity and paternity schemes.