Receptionist and Administrative Assistant

Summary:

Receptionist and Administrative Assistant role at a school. Support the office with reception and administrative duties.

About the School:

A unique school supporting neurodiverse, cognitively able students to achieve GCSE and equivalent qualifications and personal development. Recently opened in a newly refurbished building, it offers a supportive and inclusive learning environment.

The Opportunity:

We are seeking a dedicated Receptionist and Administrative Assistant to join our growing team and support the school office in delivering a high standard of service. This role is ideal for someone who thrives in a dynamic, fast-paced environment and is committed to providing excellent customer service and administrative support.

Key Responsibilities:

• Welcome visitors and manage the front desk with a professional and friendly approach.
• Answer and direct phone calls, taking and redirecting messages as required.
• Maintain the reception area, ensuring it is clean, secure, and presentable at all times.
• Manage incoming mail and deliveries, logging and distributing items according to procedures.
• Input and maintain student data on the school’s management information system (MIS).
• Monitor and record student attendance, following up on absences as needed.
• Prepare documents and reports for the Office Manager and other staff members.
• Communicate with staff, students, and parents via phone, email, and in person.

Qualifications & Skills:

Required

• GCSE or equivalent level of education.
• Excellent customer service and communication skills.
• Strong organisational and time management abilities.
• Proficiency in Microsoft or Google tools.
• Commitment to safeguarding and promoting student welfare.

Preferred

• Experience working in a school office environment.
• Basic accounting skills or willingness to learn.
• Experience with school management systems (MIS).

Compensation & Benefits:

• Competitive salary and company pension scheme.
• Professional development and training opportunities.
• Daily lunch provided in term time.