Job Description
Summary:
Join a school as a Receptionist and make a difference in a high-performing educational environment.
About the School:
A school is rapidly expanding and consistently achieving outstanding results, with a strong focus on student success and a welcoming, supportive culture.
The Opportunity:
As a Receptionist, you will be the first point of contact for parents, carers, and visitors, ensuring smooth communication and efficient office operations. This role plays a vital part in maintaining the school’s positive reputation and supporting the smooth running of the academy.
Key Responsibilities:
- Manage incoming and outgoing calls, emails, and correspondence with parents, carers, and visitors.
- Welcome and direct visitors, ensuring a professional and friendly first impression.
- Handle incoming and outgoing post with accuracy and efficiency.
- Assist with general office duties and administrative tasks as required.
- Maintain accurate records and ensure information flows are effective.
- Support the school’s administrative team in ensuring a smooth and efficient working environment.
- Provide a high level of customer service to all stakeholders.
- Assist with event coordination and other school-related activities when required.
Qualifications & Skills:
Required
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Experience in a customer-facing or administrative role.
- Ability to work independently and as part of a team.
- Proficiency in using office software (e.g., Microsoft Office, email systems).
- Commitment to providing a high standard of service.
Preferred
- Experience in an educational setting or school environment.
- Knowledge of school policies and procedures.
- Experience with managing a high volume of calls and correspondence.
- Flexibility to work outside of standard office hours when required.
Compensation & Benefits:
- Competitive salary based on grade and experience.
- Comprehensive benefits package including pension schemes and discounts.
- Support for professional development and career growth opportunities.