Receptionist

Summary:

Receptionist needed at a school committed to excellence and student success.

About the School:

The school is dedicated to providing an unrivalled education, built on strong discipline, excellent manners, and high expectations for student achievement. It fosters a culture of pride and ambition, ensuring every child has the opportunity to excel.

The Opportunity:

As a Receptionist, you will be the first point of contact for the school, ensuring a welcoming and secure environment for all visitors. You will support the smooth running of daily operations and contribute to the school’s mission of excellence and student success.

Key Responsibilities:

• Act as the first point of contact for visitors, ensuring they are greeted and directed appropriately.
• Safeguard students by verifying identification and issuing lanyards.
• Respond to inquiries from staff, parents, students, and the general public.
• Assist with student timetable enquiries and provide basic first aid when required.
• Manage postal duties, including sorting, recording, and franking outgoing mail.
• Oversee the collection and distribution of student letters and communication.
• Support the organisation of school trips and manage lost property.
• Reset fire alarms and liaise with staff in response to emergency situations.
• Operate the central switchboard and direct calls to the appropriate personnel.
• Handle initial complaints and forward them to the relevant staff members when necessary.

Qualifications & Skills:

Required

• Excellent communication and customer service skills.
• Strong organisational and multitasking abilities.
• Experience in a reception or front-of-house role.
• Ability to work calmly under pressure and in a fast-paced environment.
• Basic knowledge of first aid procedures.
• Proficiency in using office software and online systems.

Preferred

• Experience in an educational setting or school environment.
• Knowledge of fire alarm systems and emergency procedures.
• Experience with postal systems or mail management.
• Familiarity with school administration and organisational processes.

Compensation & Benefits:

• Competitive salary and benefits package.
• Generous pension scheme and employee assistance programme.
• Opportunities for professional development and career progression.