Admissions Administrator

Summary:

Join a school as an Admissions Administrator and support a dynamic and growing institution.

About the School:

A school located in a prime area of Dubai, offering an inclusive and forward-thinking education to students from FS1 to Year 11, with plans to expand to Year 13. The school is committed to innovation, community, and student wellbeing.

The Opportunity:

As an Admissions Administrator, you will play a key role in managing the admissions process, providing high-quality administrative support, and ensuring a smooth experience for families. This is a vital position for a school that values excellence in education and customer service.

Key Responsibilities:

• Manage the full admissions cycle from initial inquiry through to enrolment and withdrawal
• Act as the first point of contact for prospective parents, ensuring timely and professional communication
• Coordinate school tours, assessments, and admissions meetings
• Maintain accurate admissions records and tracking systems (MIS/CRM)
• Support conversion of enquiries into enrolments through effective follow-up and relationship management
• Liaise with senior leaders regarding admissions decisions and placement processes
• Provide front desk and reception support, acting as a professional first point of contact for the school
• Ensure safeguarding procedures are followed, including visitor management and sign-in protocols

Qualifications & Skills:

Required

• Bachelor’s degree in Administration or related field
• Proficient in Microsoft Office, Google Workspace and school MIS systems (e.g. ISAMS, OpenApply, zenda)
• Minimum of 2–3 years' experience in an admissions, customer service, administration, or school-based role
• Excellent written and verbal communication skills in English
• Strong organisational and administrative skills with the ability to manage multiple priorities and deadlines
• Ability to maintain confidentiality and handle sensitive information with professionalism
• Excellent interpersonal skills and the ability to build positive relationships with parents, students, staff and external stakeholders
• Experience managing enquiries and providing exceptional customer service
• Experience maintaining accurate records and databases
• Strong attention to detail and accuracy in data entry and documentation

Preferred

• Experience supporting student enrolment, registration and re-enrolment processes
• Knowledge of British curriculum education and the UAE education sector
• Experience organising school events, assessments, tours and parent engagement activities
• Understanding of visa documentation requirements, KHDA registration procedures and student transfer processes
• Experience supporting finance-related administrative processes, including fee collection coordination and payment follow-up
• Marketing and social media experience to support admissions and community engagement activities

Compensation & Benefits:

• Competitive tax-free salary
• Visa and medical insurance coverage
• End of service gratuity in line with UAE Labour Law