IT Manager

Summary:

IT Manager opportunity at a leading further education institution in London.

About the School:

A school committed to excellence in education, with a strong focus on innovation, inclusivity, and student success. Located in a vibrant and dynamic area of London, it offers modern facilities and a supportive learning environment for students and staff alike.

The Opportunity:

As an IT Manager, you will play a pivotal role in ensuring the seamless operation of IT services across multiple campuses. This is a leadership position that requires technical expertise, strategic thinking, and the ability to manage a high-performing team. You will be responsible for maintaining system reliability, supporting key college events, and driving continuous improvement in service delivery.

Key Responsibilities:

• Lead operational IT delivery across assigned campuses, ensuring systems are resilient and meet service level agreements
• Manage and develop a high-performing team of engineers and technicians, fostering a customer-focused culture
• Act as the senior escalation point for complex technical incidents and provide timely solutions
• Collaborate with infrastructure and security teams to maintain consistent technical standards
• Support major college events such as enrolment, exams, and inspections
• Drive continuous improvement in IT processes, documentation, and service delivery
• Ensure compliance with security policies and data protection standards
• Work closely with stakeholders across the organisation to align IT services with business objectives

Qualifications & Skills:

Required

• Significant experience in enterprise IT environments, with a strong background in infrastructure, virtualisation, endpoint, and network technologies
• Proven experience in managing and developing IT teams
• Strong leadership and communication skills, with the ability to engage both technical and non-technical stakeholders
• Experience handling high-impact incidents and making decisions under pressure
• A pragmatic, solution-focused approach with a commitment to service improvement

Preferred

• Experience within Further Education or the public sector
• Familiarity with educational IT systems and processes
• Knowledge of cloud technologies and IT service management frameworks
• Experience with project management and major IT initiatives

Compensation & Benefits:

• Competitive salary and comprehensive benefits package
• Access to a career average pension scheme and health, dental, and vision insurance
• On-site gym facilities and subsidised food and drink options at select campuses
• Five Continuing Professional Development days per year and opportunities for career advancement
• Interest-free loans for travel season tickets and a health cash plan with reimbursement for dental, optical, and therapy treatments