IT Technician

Summary:

Join a school as an IT Technician with competitive salary and progression opportunities.

About the School:

A school committed to providing an enriching and personalised education, fostering a collaborative environment where students develop into confident, capable individuals ready for the future.

The Opportunity:

As an IT Technician, you will ensure the smooth operation of IT services across the school, supporting staff and students with technical needs. This is a key role in maintaining the school’s digital infrastructure and enabling effective teaching and learning.

Key Responsibilities:

• Respond to IT support requests in line with Help Desk procedures and SLAs.
• Install, maintain, and support IT hardware and services across the school.
• Assist with Trust-wide IT projects by performing testing and providing detailed reports.
• Collaborate with team leaders to ensure all IT systems are up-to-date and functioning efficiently.
• Provide timely and effective solutions to technical issues, ensuring minimal disruption.
• Maintain accurate records of all IT-related activities and support cases.
• Stay updated with the latest IT best practices, products, and statutory requirements.
• Contribute to the continuous improvement of IT services across the school.

Qualifications & Skills:

Required

• Proven experience as an IT Technician or in a similar role.
• Strong understanding of IT best practices and current technologies.
• Ability to work within a team and manage multiple tasks efficiently.
• Excellent problem-solving and communication skills.
• Experience with IT helpdesk procedures and SLA management.

Preferred

• Experience working in an educational setting.
• Familiarity with the International Baccalaureate curriculum.
• Knowledge of network infrastructure and cloud-based systems.
• Experience with IT project management or testing processes.

Compensation & Benefits:

• Competitive salary with progression opportunities.
• Access to the Local Government Pension Scheme.
• 25 days annual leave, increasing to 30 days after five years of service.
• Access to a free virtual GP service available 24/7.