IT Technician

Summary:

Join a school as an IT Technician with competitive salary and progression opportunities.

About the School:

A school committed to providing an enriching and personalised education, fostering a collaborative and innovative learning environment for students of all backgrounds.

The Opportunity:

As an IT Technician, you will be instrumental in maintaining and supporting the school’s IT infrastructure, ensuring seamless operations for staff and students. This role is ideal for someone who thrives in a dynamic, team-oriented environment and is passionate about delivering high-quality IT services.

Key Responsibilities:

• Respond to ICT support requests in accordance with Help Desk procedures and resolve issues within defined Service Level Agreements (SLAs)
• Install, support, and maintain IT hardware and services across the school
• Assist with Trust-wide IT projects by conducting specific testing and providing detailed reports
• Collaborate with team leaders and other IT Technicians to ensure consistent service delivery
• Ensure compliance with statutory requirements and IT best practices
• Provide technical support to staff and students in a timely and efficient manner
• Maintain accurate records and documentation of all IT-related activities

Qualifications & Skills:

Required

• Proven experience in an IT Technician role
• Strong knowledge of IT best practices, products, and statutory requirements
• Ability to work efficiently as part of a team
• Excellent problem-solving and communication skills
• Commitment to providing high-quality support within SLAs

Preferred

• Experience with educational institutions or schools
• Familiarity with the International Baccalaureate curriculum
• Experience with IT project management or testing
• Knowledge of the Local Government Pension Scheme (LGPS)

Compensation & Benefits:

• Competitive salary of £26,861 per annum
• Access to the Local Government Pension Scheme (LGPS)
• 25 days annual leave per annum, increasing to 30 days after 5 years of service
• 24/7 access to a free virtual GP Service
• Opportunity for career development and progression