IT Technician

Summary:

IT Technician job opportunity in a supportive secondary school environment.

About the School:

A school with a rich heritage of philanthropy and social mobility, committed to nurturing the academic and personal growth of students from all backgrounds. The school fosters kindness, courage, and excellence, creating a welcoming and inclusive community.

The Opportunity:

As an IT Technician, you will be responsible for providing essential technical support to both staff and students, ensuring the seamless operation of IT systems across the school. This is a dynamic role that requires a proactive approach to maintaining and improving the school's IT infrastructure, with a focus on delivering excellent service in a fast-paced environment.

Key Responsibilities:

• Provide first-line technical support to staff and students, resolving hardware and software issues efficiently.
• Support the deployment and maintenance of classroom and administrative IT equipment.
• Assist in the setup and configuration of devices for both staff and students.
• Maintain and monitor the performance of IT systems to ensure high standards of service.
• Collaborate with the Network Manager to address complex IT requests and implement solutions.
• Proactively identify and resolve IT issues before they impact teaching and learning.
• Participate in the maintenance and troubleshooting of classroom technology.
• Ensure all IT systems are up-to-date and secure.

Qualifications & Skills:

Required

• Proven experience in providing technical support in an educational setting.
• Strong knowledge of hardware and software troubleshooting.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent communication skills to interact with both technical and non-technical users.
• Experience with classroom technology and device deployment.

Preferred

• Experience with IT systems in a secondary school environment.
• Familiarity with network infrastructure and security protocols.
• Previous experience in a school with a strong focus on student development and extra-curricular activities.
• Strong problem-solving skills and attention to detail.

Compensation & Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• Supportive and inclusive workplace culture with a focus on staff wellbeing.