Student Experience Manager

Summary:

Student Experience Manager sought to support learner development and career readiness at a leading educational institution.

About the School:

A school with a long-standing commitment to lifelong learning and social justice, offering a wide range of educational opportunities across multiple centres. It fosters an inclusive and creative environment that values innovation and community engagement.

The Opportunity:

As a Student Experience Manager, you will lead and develop the Careers/IAG and Work Experience programmes, ensuring that students receive the support and guidance they need to succeed. This role is central to enhancing student outcomes and promoting personal development, with a strong focus on equality, diversity, and inclusion.

Key Responsibilities:

• Manage and deliver the Careers/IAG and Work Experience programmes for 16-18 study programmes.
• Oversee the personal development and enrichment opportunities for students across multiple centres.
• Line manage the student experience team, providing leadership and support to ensure high-quality service.
• Collaborate with internal and external stakeholders to develop and implement strategies that support student progression.
• Ensure compliance with Gatsby Benchmarks and promote opportunities in further, higher education, and employment.
• Work closely with staff across departments to enhance student outcomes and engagement.
• Develop and maintain strong relationships with students, parents, and external partners.
• Monitor and evaluate the impact of programmes to ensure continuous improvement and alignment with institutional goals.

Qualifications & Skills:

Required

• Proven experience in an education setting, ideally within further education or youth services.
• Strong knowledge of Gatsby Benchmarks and progression pathways in education and employment.
• Excellent communication and interpersonal skills.
• Demonstrated commitment to equality, diversity, and inclusion.
• Experience in managing and developing teams.
• Ability to work independently and as part of a multidisciplinary team.

Preferred

• Experience in delivering careers advice and work experience opportunities.
• Familiarity with learner support systems and student engagement strategies.
• Experience in developing and implementing educational strategies.
• Knowledge of adult education and lifelong learning principles.

Compensation & Benefits:

• Competitive salary and benefits package.
• Generous annual leave allowance (30 days) plus Bank Holidays.
• Excellent pension scheme with employer contributions.
• Discounts on courses, retail, and other services through employee benefits.