Receptionist/Administrator

Summary:

Receptionist/Administrator job opportunity at a specialist SEN academy in Kent. Apply now.

About the School:

A school dedicated to providing high-quality education for students with complex learning disabilities and difficulties. It is committed to fostering cognitive, social, and emotional development, and has been recognized for excellence by OFSTED.

The Opportunity:

We are seeking a friendly and dynamic Receptionist/Administrator to join our admin team at a specialist SEN academy. This role is ideal for someone who thrives in a fast-paced, front-facing environment and is passionate about supporting students with complex needs.

Key Responsibilities:

• Manage a high volume of incoming calls, emails, and in-person inquiries with professionalism and efficiency.
• Maintain a welcoming and supportive reception environment, ensuring a positive first impression for all visitors.
• Assist with administrative tasks, including managing records, scheduling, and coordinating with other departments.
• Support the smooth operation of the office by assisting team members with various duties as required.
• Ensure the confidentiality of all student, staff, and family information at all times.
• Use Microsoft Office 365 and Arbor systems to manage daily tasks and support the academy's operations.
• Maintain a calm, patient, and professional demeanor in a busy and often demanding environment.
• Contribute to the overall success of the academy by upholding its mission and values in daily work practices.

Qualifications & Skills:

Required

• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to remain calm and professional under pressure.
• Proven ability to multi-task and manage a busy workload.
• Proficiency with Microsoft Office 365 and experience with Arbor systems.
• Commitment to safeguarding and promoting the welfare of children and young people.
• Ability to maintain confidentiality and discretion in all matters.
• A minimum of 1 year of administrative or reception experience, preferably in an educational setting.

Preferred

• Experience working in a special needs or SEN environment.
• Knowledge of education sector processes and procedures.
• Previous experience with school management systems.
• Strong organisational and time management skills.
• A good sense of humour and a friendly, approachable personality.

Compensation & Benefits:

• Competitive salary and pro rata entitlements.
• 5 Staff Development Days per year.
• 37 hours per week, Monday to Friday, with a half-hour lunch break.
• Term-time only position with additional benefits.