Receptionist

Summary:

Join a school as a Receptionist and be the first point of contact for parents, staff, and visitors.

About the School:

A school with a rich heritage of academic excellence, tradition, and innovation, committed to shaping confident, responsible, and globally minded students.

The Opportunity:

As a Receptionist, you will be the welcoming face and voice of the school, ensuring every visitor experience reflects the institution’s high standards of service and hospitality. This role is essential in maintaining the school’s professional image and fostering a warm, efficient environment for all who enter.

Key Responsibilities:

• Serve as the first point of contact for parents, visitors, and staff, embodying the school’s values in every interaction.
• Greet guests with warmth and efficiency, ensuring a welcoming and professional experience.
• Manage incoming mail, calls, emails, and inquiries with clarity and discretion.
• Maintain a pristine and organised reception area that reflects the school’s commitment to excellence.
• Act as a trusted point of contact for parents, offering clear guidance on school procedures and events.
• Support students with empathy and professionalism when accessing reception services.
• Coordinate internal communications and liaise across departments to support school operations.
• Ensure all visitors follow safeguarding protocols and maintain a secure environment.

Qualifications & Skills:

Required

• A minimum of 3 years of experience in a receptionist, front desk, or customer service role.
• Strong verbal and written communication skills in English.
• Excellent organisational and multitasking abilities.

Preferred

• Experience in a school or educational setting.
• Familiarity with Cambridge International Curriculum schools.
• Knowledge of safeguarding and health and safety procedures.
• Proficiency in Microsoft Office Suite and school management systems.
• Additional language skills.

Compensation & Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Supportive and inclusive working environment.