Family Engagement Officer

Summary:

Family Engagement Officer role with a focus on supporting families and pupils in a 3-16 all-age inclusive school.

About the School:

A school committed to inclusion, equality, and the welfare of children and young people. It offers state-of-the-art facilities and a supportive environment that fosters learning and personal development.

The Opportunity:

As a Family Engagement Officer, you will play a key role in supporting pupils and their families, helping to remove barriers to learning and improve outcomes. This is a vital position that directly impacts the well-being and success of students and their families.

Key Responsibilities:

• Build positive, trusting relationships with pupils, parents/carers, and professionals.
• Provide professional support to parents/carers and school staff in addressing challenges faced by pupils and their families.
• Deliver targeted services to support pupils with social, emotional, or behavioural needs.
• Ensure a proactive, solution-focused approach to supporting families and promoting inclusion.
• Work collaboratively with the pastoral and safeguarding team to create a supportive environment for all students.
• Maintain accurate records and communicate effectively with all stakeholders.
• Promote the school’s values of inclusion, equality, and parental engagement in all interactions.
• Support the school in safeguarding and protecting the welfare of children and young people.

Qualifications & Skills:

Required

• Passionate about improving outcomes for children, young people, and families.
• Excellent communication and interpersonal skills.
• Experience supporting vulnerable families and pupils with social, emotional, or behavioural needs.
• Strong understanding of safeguarding procedures.
• Empathetic, resilient, and able to manage sensitive situations professionally.
• Organised and able to prioritise a varied workload effectively.
• Commitment to inclusion, equality, and parental engagement.

Preferred

• Experience working in a school or education setting.
• Knowledge of pastoral care and support strategies.
• Experience with child protection and safeguarding frameworks.
• Ability to work independently and as part of a team.
• Proactive, flexible, and solution-focused approach to problem-solving.

Compensation & Benefits:

• Competitive salary and fixed-term contract.
• Generous annual leave entitlement, increasing with length of service.
• Comprehensive benefits package including healthcare cash plan and employee assistance programme.
• Access to continuous professional development and leadership pathways.