IT Technician

Summary:

Join a school as an IT Technician and support cutting-edge technology solutions.

About the School:

A school committed to academic excellence, cultural development, and character building, with a strong focus on empowering disadvantaged students and fostering a supportive, high-standard environment.

The Opportunity:

As an IT Technician, you will play a key role in maintaining and improving the school’s IT infrastructure. Your work will ensure that students and staff have reliable and up-to-date technology, supporting the school’s mission of academic excellence and innovation.

Key Responsibilities:

• Diagnose and resolve hardware and software issues efficiently.
• Install, configure, and maintain IT equipment across the school.
• Administer user accounts and manage IT records.
• Provide technical support to end users in a timely manner.
• Conduct regular system maintenance and updates.
• Collaborate with other departments to align IT solutions with school goals.
• Ensure compliance with IT policies and security standards.
• Document all IT processes and troubleshooting steps.

Qualifications & Skills:

Required

• Proven experience in IT support and troubleshooting.
• Strong knowledge of hardware and software systems.
• Ability to manage multiple tasks and prioritize effectively.
• Excellent communication and customer service skills.
• Relevant IT qualification or certification.

Preferred

• Experience in an educational setting.
• Familiarity with network infrastructure and security protocols.
• Knowledge of cloud-based systems and remote support tools.
• Experience with Microsoft 365 or similar platforms.

Compensation & Benefits:

• Competitive salary package.
• Comprehensive benefits including health, dental, and vision insurance.
• Professional development and training opportunities.