Receptionist and Administrative Assistant

Details
Location

Birmingham, West Midlands

Contract Type

Part Time

Salary

£24786 - £27247

Job Description

Summary:

Receptionist and Administrative Assistant job opportunity with a focus on customer service and school support.

About the School:

Founded in the late 19th century, the school is part of a prestigious foundation and offers a wide range of academic and co-curricular opportunities to students. It is known for its strong community, excellent facilities, and commitment to student success.

The Opportunity:

We are seeking a dedicated Receptionist and Administrative Assistant to join our team and provide essential front-of-house and administrative support to the school. This role is ideal for someone who thrives in a fast-paced environment and is committed to delivering exceptional customer service. The successful candidate will play a vital role in ensuring the smooth day-to-day operations of the school.

Key Responsibilities:

  • Provide excellent customer service to students, parents, and visitors.
  • Manage incoming calls, emails, and correspondence efficiently.
  • Maintain a welcoming and professional front-of-house environment.
  • Support administrative tasks, including data entry and document management.
  • Coordinate with internal teams to ensure smooth operations.
  • Assist with event planning and management as required.
  • Ensure compliance with school policies and procedures.
  • Use IT systems effectively to manage day-to-day tasks.

Qualifications & Skills:

Required

  • Strong communication and interpersonal skills.
  • Excellent organisational and time management abilities.
  • Proficient in the use of IT systems and office software.
  • Ability to work independently and as part of a team.
  • Commitment to providing high-quality customer service.

Preferred

  • Previous experience in a school reception or administrative role.
  • Familiarity with educational environments and school operations.
  • Experience with managing multiple tasks in a fast-paced setting.

Compensation & Benefits:

  • Competitive salary based on experience.
  • Generous defined contribution pension scheme.
  • 60% discount on school fees (subject to admissions criteria).
  • Free on-site parking and term-time lunches.