Receptionist

Summary:

Receptionist job opportunity at a school in Wakefield. Apply now for a dynamic role in a high-performing academy.

About the School:

Located in Wakefield, the school is part of a successful academy trust with a strong commitment to student success, innovation, and high standards of teaching and behavior.

The Opportunity:

As a Receptionist, you will be the first point of contact for visitors, students, staff, and parents, ensuring a professional and welcoming environment. This role is essential in maintaining the school’s high standards and safeguarding procedures, while providing efficient administrative support to the academy.

Key Responsibilities:

• Manage all incoming communications and ensure prompt and professional responses.
• Greet and assist all visitors, ensuring strict safeguarding compliance through accurate sign-in procedures.
• Oversee the opening, distribution, and franking of all posts and parcels.
• Provide radio contact for the Senior Leadership Team and assist with general administrative tasks.
• Support the SLT or Principal's PA with typing and other administrative duties as required.
• Maintain a high standard of customer service and confidentiality in all interactions.
• Ensure the reception area is well-organized and maintained to a high standard.
• Assist with any additional duties as required to support the smooth running of the academy.

Qualifications & Skills:

Required

• Established experience in a reception or customer service environment.
• Excellent communication skills and the ability to interact confidently with a wide range of stakeholders.
• Strong commitment to confidentiality and safeguarding procedures.
• Proficiency in standard ICT packages, particularly Microsoft Office.
• Ability to manage multiple tasks efficiently and meet time-sensitive priorities.

Preferred

• Experience in an educational setting or with working in schools.
• Knowledge of safeguarding policies and procedures.
• Experience with administrative software or systems used in schools.
• Previous experience in a school reception or front-of-house role.

Compensation & Benefits:

• Competitive salary and benefits package.
• Generous employment package with family-friendly policies.
• Access to extensive Continuing Professional Development (CPD) opportunities.