Student Support Officer

Summary:

Join a school as Student Support Officer and make a difference in learners' lives.

About the School:

A school is committed to providing high-quality post-16 education, with modern facilities and strong industry partnerships to support learners' future careers.

The Opportunity:

As a Student Support Officer, you will play a key role in supporting learners across the campus, ensuring a positive and safe learning environment. This role is ideal for someone who is passionate about working with young people and wants to contribute to a supportive and inclusive community.

Key Responsibilities:

• Maintain high visibility across the campus, communicating effectively with learners and promoting positive behaviours;
• Support learners as a member of the Be-Safe team, under the supervision of designated safeguarding leads;
• Be present at campus barriers to assist with learner arrivals;
• Act as a first aider, providing support where required;
• Hold focus groups with learners to gather feedback on their experience;
• Encourage positive behaviour among learners in all areas of the institution;
• Liaise with other staff and departments to respond to learners' requests for help and support.

Qualifications & Skills:

Required

• Level 3 qualification or above in a relevant discipline;
• GCSE Grade C (4/5) in Maths and English (or equivalent);
• Ability to build strong relationships with young people (16-18 years) and adult learners;
• Experience working with groups and/or individuals in a supportive environment;
• Current, valid driving licence;
• Enhanced DBS check.

Preferred

• Experience in a student support or similar role;
• Knowledge of safeguarding and welfare procedures;
• First Aid training or willingness to undertake it;
• Experience with equality and diversity initiatives.

Compensation & Benefits:

• Competitive salary range;
• Generous pension scheme with employer contributions;
• Up to 51 days of annual leave, including bank holidays and a wellbeing day;
• Extensive professional development and upskilling opportunities.